Hong Kong Retail Portfolio: Scale Gone in 12 Months, 100+ Units

Home 9 Case Studies and Results 9 Hong Kong Retail Portfolio: Scale Gone in 12 Months, 100+ Units
Key results
12 months to eliminate scale
100+ units installed
50+ shopping malls treated

Case Study from HYDROPATH Asia

Retail portfolio cooling water treatment across 100+ units

Retail portfolio cooling water was scaling in every mall of a Hong Kong retail property group, with scale on condenser tubes, annual tube cleaning, continuous chemical dosing and bleed-off to keep conductivity in check. In 2013 HydroFLOW® units were piloted on the cooling water systems at the group’s flagship mall. The condenser tubes were deliberately left uncleaned beforehand so the effect could be measured honestly. The scale was gone within 12 months. The group then rolled the programme out across the portfolio, and more than 100 units are now installed. Proving it at one site first was what the group needed before committing.

The Challenges

  • Retail portfolio cooling water was scaling at every site, hitting condenser performance
  • Annual condenser tube cleaning was required at each mall
  • Continuous chemical dosing was in use across the portfolio
  • Bleed-off was needed to control conductivity, wasting water
  • The group wanted proof at one site before committing across the portfolio

Condenser tube sheet before and after treatment – Hong Kong

The Solution

  • Units installed: more than 100 HydroFLOW® units across the portfolio
  • Installation point: cooling water systems, starting at the flagship mall
  • Installed: 2013 pilot, then rollout across the portfolio
  • Trial: pilot on uncleaned condenser tubes, scale gone within 12 months

The pilot started in 2013 at the flagship mall, with the condenser tubes not cleaned beforehand so the result was unambiguous. The signal disrupts the conditions that bond scale to surfaces, so remaining scale was removed within 12 months and no new scale formed. On the strength of the pilot, the retail portfolio cooling water programme was extended across the estate.

Key Outcomes

R

Remaining condenser scale gone after 12 months

R

Over 100 units across 50+ shopping malls

R

Tube cleaning shifted to on-demand

R

Chiller performance held without manual cleaning

Independent Verification

All results in this study were measured and verified by third-party facilities managers and technical staff.

Summary

Condenser scale at the pilot mall was gone within 12 months, and the group now has more than 100 units in service. The flagship pilot ran on uncleaned tubes so that the result could not be attributed to a fresh clean. For property groups, this pilot-then-rollout model is the one to copy: prove it at one site, then extend across the portfolio with the numbers already in hand.

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